FITTEAM (“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from FITTEAMSTORE.COM (“Site”).

By accessing or using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

When you visit our Site, we collect two types of information:

A. Information You Provide to Us (Active Information)

This includes personal information you voluntarily submit, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details
• Account login credentials (if an account is created)

You may provide this information when you:
• Create an account
• Place an order
• Contact customer support
• Sign up for emails or promotions
• Submit forms or surveys

We use SSL encryption to protect the transmission of sensitive data. Payment information is processed securely and is not stored without your explicit consent.

B. Information Automatically Collected (Passive Information)

When you browse our Site, we automatically collect certain data, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Cookies and tracking technologies

Cookies help personalize your experience and make the Site easier to use. You can disable cookies through your browser settings, but doing so may affect Site functionality.

2. How We Use Your Information

We use your information to:

• Process and fulfill product orders
• Communicate order updates and support responses
• Improve website performance, usability, and customer experience
• Personalize content and product recommendations
• Send promotional messages (if you opt in)
• Enhance security and prevent fraud
• Maintain internal records and compliance

You may opt out of marketing emails at any time by adjusting your preferences or clicking “unsubscribe.”

3. Sharing Your Information

We only share your information with:

A. Service Providers

These include trusted third parties who help us operate the business, such as:

• Payment processors
• Shipping carriers
• Email service providers
• Analytics platforms
• Website hosting partners

These partners only receive the information necessary to perform their services and are obligated to protect your data.

B. Legal Requirements

We may disclose information if required to do so by law, subpoena, or governmental request, or to protect our legal rights.

C. Business Transfers

If FITTEAM undergoes a merger, acquisition, financing, or asset sale, your information may be transferred as part of that transaction.

4. Third-Party Links

Our Site may contain links to external websites. These websites have their own privacy policies and data practices. We are not responsible for their content or privacy standards. Please review third-party policies before providing personal information.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data, including:

• SSL encryption
• Secure servers
• Access controls
• Regular security audits

No system is 100% secure. You are responsible for keeping your account password confidential. If you suspect unauthorized access, please contact us immediately.

6. Accessing and Updating Your Information

If you have created an account, you may log in at any time to update or correct your personal information. If you need additional assistance, you may contact customer support.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, please contact us at: https://fitteamglobal.zendesk.com/hc/en-us/requests/new